How are pieces dealt?
Comboo plays fair, and the rules are public in the app under Fair Play:
- Every tray can be placed. Before a tray is dealt, a solver tries all six orders of the three pieces. At least one order has to fit all three, or the tray is never dealt. You can still run out of room if you place pieces in an order that doesn't fit, but the deal itself is never impossible.
- Help only goes one way. Outside Duels and the Daily Board, a player far below their usual score gets slightly kinder shapes. A player beating their best gets normal random shapes, never a trap.
- Duels and the Daily Board are the same for everyone. The pieces come from a shared seed with no adjustment.
- Scores are checked. Daily and Duel scores are verified by replaying your moves against the same pieces before they count.
Are there ads?
A few, and never during a game. Once in a while, after a game ends, a short ad may play, but not in your first games. There are no banners. Videos to revive or double your rewards play only if you choose them. With Comboo Pro there are no ads at all.
How do I cancel Comboo Pro?
Comboo Pro is billed by Apple, so you cancel it on your iPhone. Deleting the app or your account does not cancel the subscription.
- Open the Settings app on your iPhone.
- Tap your name (your Apple Account), then Subscriptions.
- Choose Comboo and tap Cancel Subscription.
Cancel at least 24 hours before the end of the current period to avoid the next charge. If you cancel during the 7-day free trial, you aren't charged. You keep Pro until the end of the period you already paid for. Refunds are handled by Apple at reportaproblem.apple.com.
I paid for Pro and don't see it
Open Settings in Comboo and tap Restore purchases. Make sure your iPhone is signed in to the same Apple Account you paid with. If Pro still doesn't show up, write to us and tell us roughly when you subscribed.
I got a new iPhone. How do I keep my progress?
Comboo starts with an anonymous account that lives with the app. To take your streak, rating and handle to another iPhone, use Sign in with Apple in the app, then sign in with the same Apple Account on the new phone.
How do I delete my account?
- Open Comboo and go to Settings > Account.
- Tap Delete account and confirm.
This deletes your account from our servers: your handle, scores, ratings, streaks and your recorded games, including the ones other players were using as duel opponents. It can't be undone. Deleting your account doesn't cancel Comboo Pro, so cancel the subscription first if you don't want to be charged again. If you can't open the app anymore, write to us from the email linked to your Sign in with Apple account.
How do streaks and freezes work?
Your streak counts the days in a row you finish the Daily Board. A streak freeze protects it when you miss a day: you get one free freeze every week, and Comboo Pro gives you more. If you turn on notifications, Comboo can remind you when the Daily Board is ready and when your streak is at risk. These reminders are scheduled on your iPhone; you can turn them off in iPhone Settings > Notifications > Comboo.
How do duels work? Am I playing a bot?
In Ranked Duel you play the exact same pieces that a real player near your rating already played, and their score runs beside yours as you play. Higher score wins, and your rating goes up or down. Your rating never resets.
When there's no recorded game close to your rating, your opponent is a Practice Bot. Practice Bots are always labeled as bots, never shown as real people, and a result against a bot moves your rating half as much.
You can also challenge a friend to a best of 3 on the same pieces by sending them a duel link.
What do other players see?
Only your handle, your score and the replay of your game. Pick a handle that is respectful: we may remove offensive handles. More in the privacy policy.
Contact
Email hello@noles.app. If something went wrong in a game, tell us your handle, the mode and roughly when it happened. To exercise your privacy rights, see the privacy policy.
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